Customer Experience: Driving Engagement with Data, Analytics and AI

Watch “Customer Experience: Driving Engagement with Data, Analytics and AI” and walk away with:

• An understanding of the current state of customer-centricity
• Common pitfalls to avoid
• Insight on how to offer more holistic omnichannel experiences
• Plus! Jaysen Gillespie, VP, Head of Analytics & Insights at Criteo, and Romain Lerallut, Engineering Director at Criteo, will share how to use artificial intelligence (AI) and machine learning to support greater personalization and customer experience